The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Request a cancellation within: 2 hours of purchase
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
How to Contact Me
I, Karen Kanaby, am the data controller of your personal information. If you have any questions or concerns, you may contact me at graphicskaren@gmail.com.
I am happy to take any custom requests for specific stones, beads, designs and quantities. I have swapped out charms, spacers, and beads by request. I have also made special matching jewelry and bulk orders for special events, like bridal parties.
Of course, any custom request will depend on supply availability and specific deadlines. Send me a message with details about your customization ideas and we can discuss possibilities.
I always want you to love what you buy! A preview photo and pricing details will be sent to you for your approval and items will be finished and ready to ship before any kind of financial transaction is made.
The easiest way to measure your wrist is with a simple soft tape measure, like those used for sewing. Wrap it gently around the wrist to your desired fit. Some people like their bracelets snug, others like them loose. It’s your choice how you would like it to fit. Just be sure not to make it too tight. You probably want feeling in that hand.
Another way to measure your wrist is with a piece of paper or string, a pen and a ruler. Simply wrap it around your wrist and mark a line where it ends. Then measure it with your ruler. Start from the end and measure up to your pen mark.
Made a measuring mistake?
We all do it. No problem at all - just send me a message and I'll be happy to work out an exchange.
My essential oils are all 100% pure premium and therapeutic grade oils, sourced from well-established distilleries for best quality and potency.
Use essential oils sparingly - only add 1-2 drops per bead and wait a few hours between adding more. Most oil scents last for a few days (oil type varies slightly). DO NOT soak jewelry in oil - too much exposure can damage elastic and metals over time.
Aromatherapy, and the use of essential oils are considered complementary, holistic, or alternative practices. Any benefits described are based on traditional, anecdotal, or personal experiences and have not been evaluated or approved by the U.S. FDA or any other authority.
All essential oils are for EXTERNAL USE ONLY. They are not intended to diagnose, treat, cure, mitigate, or prevent any disease, illness, or medical condition. They are not substitutes for professional medical advice, diagnosis, or treatment.
We encourage you to enjoy them safely on your path to peace and positivity while consulting a licensed healthcare provider before use of any aromatherapy items. Use with caution - I assume no liability for any outcomes.
Every jewelry order comes packaged in a sealed plastic bag inside a padded jewelry gift box. Wear and care tip information card is included. They are placed inside a lovely white organza pouch, tied with a bow - ready for giving!
Smaller orders are shipped in a white bubble envelope. Larger, bulkier items are shipped in a small box.
Mark is as a gift and you're Etsy packaging slip will come with your personalized message on it. If you would like to add an additional or longer message, feel free to reach out to me with your message. I am delighted to add an additional note to make the gift extra special.
I will accept most reasonable requests for returns or exchanges as long as the items are in decent, unused shape.
Essential oil diffuser jewelry MUST be unused (no oil on beads).
Essential oils (individual 2ml oils, oil bundle sets and rollers) MUST have at least 2/3 oil in bottles.
I do my very best to make sure my products are secure and made with strength. Unfortunately, I am not perfect and nor are the materials I work with. I sure hope not, but in case a mistake happens in the making process, a supply flaw causes a mishap or the shipping carrier had a bad day, no worries - I got you!
Please send me a message with details with a photo of your item and your return/exchange request will be addressed as quickly as possible.
